Lowinsky Privacy Policy

Updated: 1 January 2017
We provide this summary of what information Lowinsky collects from you and for what purposes we use that information.
The information you provide online at, microsites, or mobile sites of Lowinsky that expressly adopt, and display or link to, this policy (our “Websites”) is processed by Lowinsky Fulfillment Company, and/or Lowinsky Management Co.
The information that you provide in our Singapore store or when you apply for a job in Singapore is processed by Lowinsky Group., Lowinsky Webstore, and/or Autoxomy.
In this privacy policy, “we”, “us” or “our” refer to either Lowinsky Webstore, Lowinsky Group, Autoxomy, and/or our partners including marketing and customer database companies, as the context may require.

This policy will more specifically address the personal data we collect, use, and disclose, which generally includes your name, address, telephone number, email address, month and date of birth, billing and account information, and other information that specifically relates to you, which we collect in the course of providing goods and services to you.
Information We Collect Online

General Browsing

While not personal data, we gather navigational information about where you go on our Websites. This information allows us to see which areas of our Websites are most visited and helps us improve the quality of your online experience by recognising and delivering more of the most desired features and services. Additional information, which is not personal data (for example, domain type, browser version, service provider or your IP address) may also be collected by us, which will provide us with information regarding the general use of our Websites.

Personal Data

Contact Us
If you complete a general “Contact Us” form on one of our Websites (for example, to comment on or ask questions about our merchandise), we may collect your name, email address, and any information that you provide in the text of your message.
If you use the “Contact Us” feature available in the “Chat” portion of our Websites, we may collect your name, title, organisation, address, telephone number, fax number, email address, and any information that you provide in the text of your message.
Sign Up for Marketing Email List
If you sign up for our marketing email list, or the marketing email list for any of our affiliate brands, you will be asked to provide your email address.Signing up enables you to receive information about products that we provide via email. You can choose the frequency with which you receive marketing emails or unsubscribe if you no longer want to receive marketing emails from us. You can unsubscribe from all marketing emails from us by going to the unsubscribe page, or unsubscribe from marketing emails from any of our relevant affiliate brands by going to the email and phone page within the “My Account” section, clicking on the drop-down menu to make your selection, and pressing ‘SUBMIT.’
Sending Electronic Postcards, or Emailing an Item to a Friend
When you send an electronic postcard, or email an item to a friend from our Websites, the designated recipient will receive your name and email address, as well as any information you entered in the message. The email address information of your recipient is not collected or used for any promotional purposes by us or our affiliate companies, nor is such information rented, sold or exchanged with third parties. We do not review any information provided in the message content. You should not send postcards or items to friends unless you believe your friend would be interested and want to receive the information.

Gift Box Messages
When you purchase a Gift Box you have the option to add a message. We do not review any information provided in the message content for the Gift Box messages.

Accounts are automatically created when you purchase merchandise or contact us. This account allows you to enjoy a more personalised experience of our Websites, enjoy “quick checkouts” by having us automatically enter your billing address, preferred shipping information, and payment details. When we create your account, we require you to enter your email address, first and last name, and provide your postal address, telephone number, payment details, birthday month and date, gender, preferred store, and favourite categories.When an account is created, you will receive a welcome email that will be delivered to the email address you inserted into the email field during the registration process. Accounts WILL be created by our sales team for you the moment a payment or purchase is processed.

Purchasing at the Online Store
If you purchase merchandise through our Websites, we will gather your personal data (including your name, billing and shipping address information, email address, telephone number, and payment card information), as well as information about your purchases on our Websites, which we may combine with your store purchase information. In addition, if you have created an account you will be able to view your order details when you log into your account.

Using Information We Collect

We use the information collected through our Websites, in our stores or from you when you apply for a job for the following purposes:

To understand your needs and preferences, personalise your experience of our Websites and marketing materials, and develop, market, sell or provide products and services, and possibly to conduct surveys, research, and evaluations.

To assist you with any questions you may have regarding our Websites, or in relation to an order, via Contact Us, or through any form of contact you make with us, including by email, phone or postal mail.

To complete your transaction for our goods or process your return or exchange.

To manage and develop our business and operations and those of our affiliated companies, administer accounts that you have set up with us and/or collect and process payments made by you to us.

To detect, and protect us, our affiliate companies and other third parties against negligence, fraud, theft, and other illegal activities, and to audit compliance with our and their internal policies.

To conduct appropriate anti-fraud checks in the course of which the personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

To confirm addresses that you provide on our Websites, and that may be shared with an address verification vendor for accuracy, and which the vendor may keep on file.

To update your address book, payment details, and other information stored in your online account, as well as update your password and order details.

To comply with administrative, tax, investigative or other audit requirements or any other legal or regulatory disclosure requirements.

As required under any applicable laws, rules, and regulations in connection with our supply of goods and services to you.

As required by applicable laws, rules, and regulations, and to comply with any legal or regulatory requirements.

The information you provide when submitting your curriculum vitae in the ‘Careers’ section of our Websites is used only for the purposes of consideration for employment and is not used for promotional purposes by us or our affiliated companies, nor is such information sold or provided to third parties.

The information you provide when emailing an item to a friend or using the Address Book, Wish List, and electronic postcard features of our Websites is not used for promotional purposes by us or our affiliated companies, nor is such information sold or provided to third parties.

Information We Share with Third Parties
1. Email Addresses
We do not sell, or grant rights to third parties to use, your email address.
2. Postal Addresses
We do not sell, or grant rights to third parties to use, your postal address.
3. Casting Call
If you send us information for the “Casting Call” (such as your name, statistics, age, contact information, and photographs and/or video footage of you), we may share that information with the modelling agency that we engage to assist us in determining whether we are interested in you becoming an Lowinsky & Aniston model.
4. Service Providers
Please be aware that we may use third parties to provide services to us or on our behalf, such as fulfilling orders (including, but not limited to, processing payments, providing fraud prevention services, and verifying addresses), providing electronic online investor information, monitoring site activity, conducting credit reference checks, serving site content (including a site search feature), organising information, conducting surveys, evaluating potential models and administering emails, sweepstakes or contests. Such third parties may have access to your personal data to provide services to us or on our behalf, but may not use your information for any other purpose.
5. Legal Disclosures
You should also be aware that we may disclose specific information about you if we are required, or we genuinely believe that we are required, to do so by law or if we reasonably consider that it is necessary to protect the users of our Websites. In the event that we, or our parent company, are acquired by a new owner, or if following a reorganisation of our corporate group we become part of one of our affiliate companies, your information may be transferred to a new owner, or another of our affiliate companies, as part of our assets. If this occurs, we will take all reasonable steps to ensure that our new owner or the affiliate company which we become part of will use your personal data only in accordance with the terms of this privacy policy.
6. Sharing Information within our Group
We may disclose the information that you provide to us (including, without limitation, your personal data) to any member of our group, which means our subsidiaries, our ultimate holding company and the subsidiaries of our ultimate holding company.

Storage of Information

All of the information gathered through our Websites that you provide to us is sent directly to us or our partners in the United States. We store and process your personal data and any other information that we collect from you through our Websites in the United States. Our third party service providers who provide order delivery, payment processing, website monitoring, fraud prevention and/or email delivery services to us from time to time may also store and process your personal data in the United States. We, and our third party service providers mentioned above, may need to disclose your personal data that we store in the United States if required to do so under any applicable laws, rules or regulations.


1. What Are Cookies and How Do We Use Them?
We use a browser feature known as a “cookie,” which assigns a unique identification to your computer. Cookies are typically stored on your computer’s hard drive. Information collected from cookies is used by us to evaluate the effectiveness of our Websites, analyse trends and administer our Websites. The information collected from cookies allows us to determine such things as which parts of our Websites are most visited and difficulties you may experience in accessing our Websites. With this knowledge, we can improve the quality of your experience on our Websites by recognising and delivering more of the most desired features and information, as well as by resolving access difficulties. In addition, we use cookies to help keep track of items you put into your shopping cart and to tell us whether your computer has been used to visit our Websites in the past. If you have created an account and are signed in, this allows you to maintain shopping carts between visits. We also use cookies and/or a technology known as web bugs or clear gifs, which are typically stored in emails to help us confirm your receipt of, and response to, our emails and to provide you with a more personalised experience when using our Websites.

2. Website Analysis
We use third party service provider(s) to assist us in better understanding the use of our Websites. Our service provider(s) will place cookies on the hard drive of your computer and will receive information that we select that will educate us on such things as how you navigate around our Websites, what products are browsed, and general purchasing information. Our service provider(s) analyses this information and provides us with aggregate reports. The information and analysis provided by our service provider(s) will be used to assist us in better understanding your interests in our Websites and how to better serve those interests. The information collected by our service provider(s) may be linked to and combined with information that we collect about you while you are visiting our Websites. Our service provider(s) is/are contractually restricted from using information they receive from our Websites other than to assist us.


By visiting or using our Websites and submitting personal data to us, you are agreeing that we may collect, use, and disclose your personal data in accordance with the purposes and uses identified in this policy.


1. Email Addresses
If you no longer wish to receive marketing emails from us, please click here to unsubscribe from receiving our marketing emails.To unsubscribe from receiving marketing emails from any of our relevant affiliate companies’ brands go to the email and phone page within the “My Account” section, click on the drop-down menu and select ‘No emails/Unsubscribe’ for the brand from which you no longer want to receive marketing emails, and press ‘SUBMIT.’
Please note, if you request to be removed from our email marketing list, you may still receive email confirmations from us regarding any orders placed on our Websites.

2. Postal Addresses
If you do not wish to receive marketing materials from our Websites via regular postal mail, please email us at and tell us to remove you from our postal mailing list, including the postal address you wish to have removed.

3. Cookies
If you would like to deactivate our ability to analyse your anonymous browsing and purchase behaviour through the use of our Websites you may deactivate the setting on your web browser which allows you to accept cookies. However, if you choose to do this, you will be unable to use certain features of and services offered on our Websites, including making purchases from our online store.

Updating Your Personal Data

We prefer to keep personal data of the users who created an online account on our Websites accurate and up to date. To do this, we provide you with the opportunity to update or modify your personal data, including your billing address and preferred shipping information. Just log on to your account with your email address and password, and you will see an overview page where you can update your information. You may also write to us if you think that personal data that we hold about you needs to be updated.

Upon your written request, we will inform you of the personal data relating to you that we hold and the use and general disclosure of your personal data. We will also give you a copy of the personal data we have retained. There may be a minimal charge for accessing your personal data.

Please send your written request to the mailing address provided under “Questions About Privacy” below. In your written request, please include your name, address, and email address so that we may verify whether we retain any personal data about you.


For your convenience and enjoyment, our Websites may contain links to other websites operated by third parties (“Third Party Sites”). We do not monitor and are not responsible for the privacy practices or the content of such Third Party Sites. We would urge you to review the privacy policies of each Third Party Site to ensure that you are comfortable with the privacy policies and practices.

Updates to Privacy Policy

As we continue to offer our customers new and different types of content and services, we may revise this privacy policy to reflect the changes that we have made to our information collection, use or disclosure practices. We will notify you that we have revised our privacy policy by placing a notice on our Websites. Should there be a material change to our information collection, use or disclosure practices, it will be applied only to information collected on a going forward basis.

Security Statement

We limit the number of employees that have access to the databases that contain personal information, and our employees are advised of the importance of confidentiality.

Our Websites are designed to accept orders from web browsers that allow communication through Secure Socket Layer (SSL) technology, such as Mozilla Firefox 3.0+, Microsoft Internet Explorer 7.0+, Google Chrome 14.0+, and Apple Safari 4.0+.

Additionally, some of the site content requires Adobe Flash Player 9.0 or later. Browsers that do not meet this requirement will be prevented from navigating the online store section of our Websites.

While we implement the above security measures on our Websites, you should be aware that 100% security is not always possible.

Questions About Privacy

If you have any questions, comments or concerns regarding our privacy practices please email us at